| Gary Hamel: What is a Management Innovation? |
| People often ask me: what is a management innovation? What does this term mean? Most people can understand how it is different from product innovation or a technology innovation. But how is it different from, say, operational innovation? |
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| Gary Hamel: Innovation In The Service Sector |
| At one of our first Management Innovation Lab gatherings in May 2006 at London Business School I was asked about what I saw happening in innovation in the service sector. It is an interesting point. |
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| Julian Birkinshaw: Service Sector Innovations |
| It is interesting that two of the contemporary management innovations we are currently researching are actually drawn from the service sector. |
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| Des Dearlove: How Manufacturing Influenced Service Sector |
| What is interesting is that the ideas which changed manufacturing at the turn of the 20th century are now – and only now – being rigorously applied to service. |
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